Chrome-Stats extension
Cisco Phone Controller
Embeds a Remote Phone Control App on the Phone's Web Page
What is Cisco Phone Controller?
Stats
Chrome-Stats Rank
Other platforms
Summary
Getting Started!
- Enable Phone Setting for "Web Access"
- Assign the Phone to the Controlled Devices List of a User
- No special groups or roles required
- Browse to the Phone IP Address in FireFox
- Click "Control Me"!
How? Press the keypad buttons for selecting menu options or navigating the menus. Press the command buttons like NavUp or VolDwn (Buzz is fun!) for even more control over the phone. For convenience you can enter a dial string and make the phone call someone, or you can script out key presses for like deleting ITL files. Oh yeah, and you can even click on the phone screenshot to activate lines, softkeys and session buttons!
Yeah, But Like How Does it Work? The add-on renders the phone screen as a screenshot (pulled from /CGI/Screenshot), at which point the phone will request HTTP Basic Authentication from you, and then the phone will send those credentials over to CUCM at the designated Authentication URL; either in Enterprise Parameters, or directly configured on the phone. If your username and password are correct, and that user is controlling the phone, then the phone allows you to see the screenshot and control it.
Typically, I will create a dedicated Application User for this called "phonecontrol" which has no group memberships, and thus, has no other real power in the system, other than controlling the phone(s) I intend, for the time period I choose.
The add-on then polls for a new screenshot periodically, to keep the screen fresh, while allowing you to press buttons which send commands to the phone via /CGI/Execute.
User reviews
User reviews summary
Pros
- Easy to set up and use
- Great for game integration
- Valuable for the Cisco Community
- Effective in controlling commercial phone remote
- Helpful in lab environment
Cons
- Some users faced difficulty in screen loading
- Incompatibility issues with certain windows and browser versions
- Problems with screen image
Most mentioned
- Screen loading issues
- Incompatibility with certain systems
- Ease of Setup
- Useful for Cisco Community
- Positive impact on commercial phone remote control
Recent reviews
Safety
Risk impact
Cisco Phone Controller may not be safe to use and it requires some risky permissions. Exercise caution when installing this add-on. Review carefully before installing.
Risk likelihood
Cisco Phone Controller has earned a fairly good reputation and likely can be trusted.
Screenshots
