Rakuten: Get Cash Back For Shopping

Start shopping smarter with Cash Back and coupons. By clicking Add to Firefox you agree to the Rakuten Extension Terms & Conditions

Total ratings

4.48 (Rating count: 861)

Review summary

These summaries are automatically generated weekly using AI based on recent user reviews. Firefox Browser Add-ons does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Provides cashback opportunities for shopping
  • Functional and simple when it works correctly
  • Long-standing service with a history of customer use
Cons
  • Persistent and annoying floating pop-up that blocks screen content
  • Recent updates have caused functionality issues, making the extension essentially useless
  • Notifications are disruptive and give negative advertising about other sites
  • Logging in repeatedly is inconvenient and frustrating
  • Cashback claims often require additional steps and follow-ups
Most mentioned
  • Persistent floating bubble is annoying
  • Recent updates broke functionality
  • Cashback tracking and claiming is problematic
  • Ability to disable notifications is lacking
See reviews for Rakuten: Get Cash Back For Shopping on Firefox Browser Add-ons
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Recent reviews

Recent rating average: 2.60
All time rating average: 4.48
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Rating filters

5 star
61% (100) 4 star
8% (14) 3 star
9% (15) 2 star
3% (5) 1 star
19% (31)
Date Author Rating Comment
2024-11-16 SL I'm new to this extension. It adds an obnoxious floating purple bubble on the right side of the screen that pops up on a bunch of websites and then asks me to "check for deals". This creates attention fatigue. A very poor UX choice by the company. Sure, I can click "disable for this session" or "disable for 30m" but I still shouldn't have to do that. So far after a month, I've earned zero dollars. Not worth the hassle.
2024-10-19 Firefox user 17430646
2024-10-14 Naif1987
2024-09-06 aurpine It used to work well but the latest update broke it. Clicking the extension doesn't do anything anymore and you can't activate so it's essentially useless. The bubble still shows up on pages though. Edit: tried reinstalling and it still doesn't work. There's something wrong with version 5.48.0
2024-08-28 SFinSF Disabled due to the persistent bubble that sits like a festering boil, unable to be lanced. Guess what, when you don't give the option to turn off an annoying "feature" then people disable the extension. BTW, I've been using eBates/Rakuten for 20+ years, since 2001.
2024-08-23 user5678 The recent update to add the floating widget on screen is extremely annoying. Makes shopping impossible. I can't see what I'm shopping for! Unrelated to that but still a problem is that over the past 6 months or so the extension seems to have stopped working. I need to fill out a ticket to get my cash back every time I buy something now. I've turned off other extensions I thought might be interfering with it but no luck. Been using Rakuten since 2018 without any issues until recently.
2024-08-18 CE Decent extension ruined by recent update, which puts an extremely obnoxious persistent pop-up over your screen when trying to shop.
2024-08-17 Firefox user 18556491 They now have a permanent bubble on the screen, INSANE choice by a company.
2024-08-12 Thomas New update forces a pop-up bubble that you can only remove "for this shopping session." If this isn't removed I will uninstall the app from every single one of my devices. This is garbage.
2024-06-11 Firefox user 14743111
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