SN Utils
ServiceNow Productivity tools. (Personal work, not affiliated to ServiceNow)
SN Utils: A Comprehensive ServiceNow Productivity Tool
SN Utils is a Firefox add-on that aims towards elevating productivity within the ServiceNow platform. Created by Arnoud Kooi, the add-on brings forth unique features like Slashcommands, editing scripts and widgets via VS Code, displaying technical info, and progress tracking for updatesets. Users can also effectively switch nodes, browse and open tables, and access links to relevant content. Furthermore, SN Utils comes with pop-in&out mechanisms and allows for seamless saving and pasting of clipboard images. Other notable features involve its support for studio environment and providing code snippets via context menu. The tool doesn't require any assets on your instances.
Add-on stats
Weekly download count: 67
Firefox on Android: No
Risk impact: Moderate risk impact 
Risk likelihood:
Manifest version: 2
Permissions:
- activeTab
- https://*.service-now.com/*
- https://*.servicenowservices.com/*
- contextualIdentities
- tabs
- storage
- contextMenus
- cookies
Size: 3.93M
Email: ap*****@arnoudkooi.com
URLs: Privacy policy
Ranking
Other platforms
Not available on Android
Not available on Edge
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Add-on summary
Personal work of Arnoud Kooi, not affiliated to ServiceNow
Current features:
- Slashcommands type in /help to know more about this feature
- Edit scripts and widgets in VS Code! (requires sn-scriptsync)
- Show technical names: Show useful info like choice value and name next to labels.
- Search updatesets in progress, view list and set current.
- View your last 20 updates, browse to related record. (Admin role only)
- Node switching.
- Search tables and open list, dictionary or schema map.
- View the data and columns of the current record in a table (similair to view XML)
- Select a (abstract) username, view details of user.
- Provide (context aware) links to relevant places.
- Ability to popin, popout, or copy a tab. (also via context menu)
- Generate GlideRecord template, based on list
User reviews
These summaries are automatically generated weekly using AI based on recent user reviews.
Firefox Browser Add-ons does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Extremely useful and indispensable for ServiceNow admins and developers
- Fast and effective support from the developer, Arnoud
- Offers numerous useful tools for ServiceNow development
- Keeps the add-on up to date with enhancements and fixes
Cons
- Some functionalities, like certain commands and features, can break with updates
- Issues with adding fedramp sites to the allowed list
- Recent updates introduced unwanted features such as automatic survey tabs
- Bugs can occur, such as blank pages when trying to open WSDLs, although these are often fixed quickly
Most mentioned
- Need for quick resolution of issues
- Desire for specific functionalities like getting sys_id instead of sys_display value
- Complaints about new updates breaking existing features or introducing unwanted behaviors
User reviews
by JS de Sousa, 2025-01-21
by Firefox user 16563692, 2024-11-21
by Martin, 2024-06-06
Add-on safety
Risk impact
SN Utils requires a few sensitive permissions. Exercise caution before installing.
Risk likelihood
SN Utils is probably trust-worthy. Prefer other publishers if available. Exercise caution when installing this add-on.
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