Userback

Real time user feedback, collaboration and screen capture tool.

Userback: Real time user feedback, collaboration and screen capture tool

Userback is a Firefox add-on that helps product managers, designers, and developers streamline the feedback process by providing real time user feedback, collaboration, and screen capture tools. With Userback, you can effortlessly provide feedback on any website or web application, collaborate with your team, and integrate with project management tools.

Add-on stats

By: Userback
Users: 96
-6
Version: 5.0.20 (Last updated: 2024-07-26)
Creation date: 2016-10-16
Weekly download count: NaN
Firefox on Android: No
Risk impact: High risk impact
Risk likelihood:
Manifest version: 2
Permissions:
  • notifications
  • storage
  • unlimitedStorage
  • activeTab
  • tabs
  • contextMenus
  • <all_urls>
Size: 7.70M
URLs: Website

Other platforms

Not available on Chrome
Not available on Android
Not available on Edge
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Add-on summary

Userback’s browser extension helps product managers, designers and developers revolutionize their feedback process with a no-code option for feedback capture. Download, install, and start submitting feedback in a flash.

Navigate to any website or web application, click the Userback extension, and effortlessly provide feedback. Streamline the process with annotated screenshots and videos and get your message across like never before.

Collaborate with your team by inviting them to your Userback projects and streamline workflows by connecting Userback with project management tools like Jira, Slack, GitHub and more.

✨ KEY BENEFITS

  • Rich context requires 33% less interactions required to resolve feedback
  • Reduce bug report management time by 42%
  • Speed time to resolution 10X versus email and spreadsheets
  • Centralized feedback reduces monthly management across all feedback by over 20%
  • Create a frictionless feedback submission process for internal testers and clients
✨ WHAT CUSTOMERS SAY
  • "Awesome Tool To Gather Customer Feedback, Bugs" - Kaushal, Founder
  • "Elegant, simple, and great value for money" - JP, Product Manager
  • "love it, use it every day" - Daniel, Web Developer
✨ FEATURES
  • Lightning-fast Screenshots: Take a screenshot on any web page and capture the entire page, current tab, or selected area.
  • Video Screen Recording: Record your screen and microphone with annotations as you navigate across multiple pages in your browser.
  • Annotation Tools: Easily draw on the screen and markup your feedback with arrows, boxes, pinned comments, and more.
  • Feedback Management: Create multiple projects, set notifications, add comments and replies, assign tasks, resolve feedback, and integrate with your tools.
  • Console Logs & Metadata: Automatically capture feedback and bug reports with console logs, event tracking, browser info, and more.
  • Customizable Widget: Capture feedback from your website visitors by adding Userback’s feedback widget directly to your website.
Userback’s user feedback platform supports over 20,000 software teams in 105 countries speed the time from feedback to impactful improvements.

Start free for 14 days at www.userback.io

User reviews

Gan Jing World is a clean, curated universe and a dynamic, overlapping network of integrated platforms and services. ==> https://www.ganjing.com
by GanJingWorld, 2022-12-24
View all user reviews

Add-on safety

Risk impact

Userback requires some sensitive permissions that could impact your browser and data security. Exercise caution before installing.

Risk likelihood

Userback is probably trust-worthy. Prefer other publishers if available. Exercise caution when installing this add-on.

Upgrade to see risk analysis details