Userback

Userback

Real time user feedback, collaboration and screen capture tool.

What is Userback?
Userback is a Firefox add-on that helps product managers, designers, and developers streamline the feedback process by providing real time user feedback, collaboration, and screen capture tools. With Userback, you can effortlessly provide feedback on any website or web application, collaborate with your team, and integrate with project management tools.
Merlin
Stats
By: Userback
Users: 103 ▼ -7
Version: 5.0.19 (Last updated: 2024-05-03)
Creation date: 2016-10-16
Weekly download count: 2
Firefox on Android: No
Risk impact: High risk impact
Risk likelihood: Moderate risk likelihood
Manifest version: 2
Permissions:
  • notifications
  • storage
  • unlimitedStorage
  • activeTab
  • tabs
  • contextMenus
  • <all_urls>
Size: 7.70M
URLs: Website
Stats date:

Other platforms

Not available on Chrome
Not available on Edge
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Merlin
Summary

Userback’s browser extension helps product managers, designers and developers revolutionize their feedback process with a no-code option for feedback capture. Download, install, and start submitting feedback in a flash.

Navigate to any website or web application, click the Userback extension, and effortlessly provide feedback. Streamline the process with annotated screenshots and videos and get your message across like never before.

Collaborate with your team by inviting them to your Userback projects and streamline workflows by connecting Userback with project management tools like Jira, Slack, GitHub and more.

✨ KEY BENEFITS

  • Rich context requires 33% less interactions required to resolve feedback
  • Reduce bug report management time by 42%
  • Speed time to resolution 10X versus email and spreadsheets
  • Centralized feedback reduces monthly management across all feedback by over 20%
  • Create a frictionless feedback submission process for internal testers and clients
✨ WHAT CUSTOMERS SAY
  • "Awesome Tool To Gather Customer Feedback, Bugs" - Kaushal, Founder
  • "Elegant, simple, and great value for money" - JP, Product Manager
  • "love it, use it every day" - Daniel, Web Developer
✨ FEATURES
  • Lightning-fast Screenshots: Take a screenshot on any web page and capture the entire page, current tab, or selected area.
  • Video Screen Recording: Record your screen and microphone with annotations as you navigate across multiple pages in your browser.
  • Annotation Tools: Easily draw on the screen and markup your feedback with arrows, boxes, pinned comments, and more.
  • Feedback Management: Create multiple projects, set notifications, add comments and replies, assign tasks, resolve feedback, and integrate with your tools.
  • Console Logs & Metadata: Automatically capture feedback and bug reports with console logs, event tracking, browser info, and more.
  • Customizable Widget: Capture feedback from your website visitors by adding Userback’s feedback widget directly to your website.
Userback’s user feedback platform supports over 20,000 software teams in 105 countries speed the time from feedback to impactful improvements.

Start free for 14 days at www.userback.io

User reviews
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by GanJingWorld, 2022-12-24
View all user reviews
Safety
Risk impact

Userback is risky to use as it requires a number of sensitive permissions that can potentially harm your browser and steal your data. Exercise caution when installing this add-on. Review carefully before installing. We recommend that you only install Userback if you trust the publisher.

Risk likelihood

Userback is probably trust-worthy. Prefer other publishers if available. Exercise caution when installing this add-on.

Upgrade to see risk analysis details
Screenshots