Userback: Real time user feedback, collaboration and screen capture tool
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Add-on summary
Userback’s browser extension helps product managers, designers and developers revolutionize their feedback process with a no-code option for feedback capture. Download, install, and start submitting feedback in a flash.
Navigate to any website or web application, click the Userback extension, and effortlessly provide feedback. Streamline the process with annotated screenshots and videos and get your message across like never before.
Collaborate with your team by inviting them to your Userback projects and streamline workflows by connecting Userback with project management tools like Jira, Slack, GitHub and more.
✨ KEY BENEFITS
- Rich context requires 33% less interactions required to resolve feedback
- Reduce bug report management time by 42%
- Speed time to resolution 10X versus email and spreadsheets
- Centralized feedback reduces monthly management across all feedback by over 20%
- Create a frictionless feedback submission process for internal testers and clients
- "Awesome Tool To Gather Customer Feedback, Bugs" - Kaushal, Founder
- "Elegant, simple, and great value for money" - JP, Product Manager
- "love it, use it every day" - Daniel, Web Developer
- Lightning-fast Screenshots: Take a screenshot on any web page and capture the entire page, current tab, or selected area.
- Video Screen Recording: Record your screen and microphone with annotations as you navigate across multiple pages in your browser.
- Annotation Tools: Easily draw on the screen and markup your feedback with arrows, boxes, pinned comments, and more.
- Feedback Management: Create multiple projects, set notifications, add comments and replies, assign tasks, resolve feedback, and integrate with your tools.
- Console Logs & Metadata: Automatically capture feedback and bug reports with console logs, event tracking, browser info, and more.
- Customizable Widget: Capture feedback from your website visitors by adding Userback’s feedback widget directly to your website.
Start free for 14 days at www.userback.io
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Add-on safety
Risk impact
Userback requires some sensitive permissions that could impact your browser and data security. Exercise caution before installing.
Risk likelihood
Userback is probably trust-worthy. Prefer other publishers if available. Exercise caution when installing this add-on.