What is Zendesk Download Router?
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Add-on summary
Automatically route Zendesk downloads into separate folders!
The Zendesk Download Router allows you to specify how you want to route your Zendesk attachment downloads. You can set a custom path based on the incoming ticket ID, ticket title or ticket organization name.
Other features include:
✓ Easily open previously downloaded files when viewing a ticket by clicking on the extension icon (via the extension icon and a keyboard shortcut) ✓ Download all attachments at once in the current ticket (via the ticket dropdown or via a keyboard shortcut) ✓ Download all attachments at once for each ticket comment
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Add-on safety
Risk impact
Zendesk Download Router requires some sensitive permissions that could impact your browser and data security. Exercise caution before installing.
Risk likelihood
Zendesk Download Router is probably trust-worthy. Prefer other publishers if available. Exercise caution when installing this add-on.