Zendesk Download Router

Automatically routes Zendesk downloads into separate folders by ticket number
What is Zendesk Download Router?
Zendesk Download Router is a Firefox add-on that allows you to manage Zendesk attachment downloads by specifying custom paths based on ticket ID, title, or organization name. It also provides features like easily opening previously downloaded files, downloading all attachments at once, and downloading attachments for each ticket comment.
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Add-on stats

Users: 27 ▼ -1
Rating: 5.00 (3)
Version: 4.2.0 (Last updated: 2024-07-31)
Creation date: 2020-04-09
Weekly download count: 1
Firefox on Android: No
Risk impact: High risk impact
Risk likelihood: Moderate risk likelihood
Manifest version: 3
Permissions:
  • activeTab
  • downloads
  • storage
  • tabs
Size: 95.39K
URLs: Website

Ranking

# 17397 ▼ 347
Other rankings
#70 in folders keyword 12 ▲ 1 #96 in ticket keyword 5 ▼ 2 #115 in folder keyword 11

Other platforms

Zendesk Download Router (v4.2.0)
4.78 (9) 302
Not available on Edge
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Add-on summary

Analyze keywords

Automatically route Zendesk downloads into separate folders!

The Zendesk Download Router allows you to specify how you want to route your Zendesk attachment downloads. You can set a custom path based on the incoming ticket ID, ticket title or ticket organization name.

Other features include:

✓ Easily open previously downloaded files when viewing a ticket by clicking on the extension icon (via the extension icon and a keyboard shortcut) ✓ Download all attachments at once in the current ticket (via the ticket dropdown or via a keyboard shortcut) ✓ Download all attachments at once for each ticket comment

User reviews

Works great, good job! Please make more Zendesk addons :)
by Rayshi, 2021-06-19
And I've just discovered the feature to configure the path names!
by Firefox user 16883737, 2021-05-26
by Firefox user 16001748, 2020-12-08
View all user reviews

Add-on safety

Risk impact

Zendesk Download Router requires some sensitive permissions that could impact your browser and data security. Exercise caution before installing.

Risk likelihood

Zendesk Download Router is probably trust-worthy. Prefer other publishers if available. Exercise caution when installing this add-on.

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