RingCentral

Seamlessly integrate your RingCentral communications and collaboration solution with Google Cloud to create a powerful business communications hub.

RingCentral Firefox Add-On | Increase Productivity

RingCentral is a Firefox add-on that allows seamless integration of RingCentral with Google Cloud, creating a powerful business communications hub. Users can access key RingCentral features without leaving their persistent Google applications, simplifying workflow and increasing productivity.
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Add-on stats

Users: 1,064
-13
Rating: 3.35
(17)
Version: 23.2.27 (Last updated: 2024-06-12)
Creation date: 2019-05-10
Weekly download count: 20
Firefox on Android: No
Risk impact: High risk impact
Risk likelihood:
Moderate risk likelihood
Manifest version: 2
Permissions:
  • http://*/
  • https://*/
  • storage
  • activeTab
  • tabs
  • identity
  • notifications
  • unlimitedStorage
  • https://*.google.com/*
Size: 5.67M

Ranking

# 3,001 ▼ 10
Other rankings
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Other platforms

RingCentral for Google (v24.3.33)
3.05 (254) 300,000
Not available on Android
Not available on Edge
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Add-on summary

Analyze keywords

The RingCentral extension makes it easy for your teams to access key RingCentral features without leaving their persistent Google applications, simplifying workflow and increasing productivity.

Features:

Calendar: • Schedule and join RingCentral Meetings • Schedule and join RingCentral Conference

Firefox browser softphone: • View your complete communications history (voicemails, faxes, and messages) • Active call control features (multi-way call, transfer, record, flip, etc.) • Combine your RingCentral and Google contacts in one easy-to-search screen • Click-to-dial or Click-to-SMS phone numbers within favorite G Suite applications such as Gmail, Docs™  , Google Calendar™  , and Firefox browser

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User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Firefox Browser Add-ons does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Does what it's supposed to do
  • Ability to transfer directly to VOIP desk phone
  • Great performance as per some users
  • Possibly good integration with Salesforce
Cons
  • Creates issues with Citrix Workspace
  • Cannot pass security code
  • Inconsistent phone detection
  • Not usable with Salesforce reports
  • Always runs on every site in Firefox
  • Sign-in problems
Most mentioned
  • Issues with security code/login
  • Incompatibility with Salesforce and Citrix Workspace
  • Comparison with Chrome version
  • Potential for improvement
User reviews
Creates issues with Citrix Workspace, I got the error "No active policy is found in Secondary authentication cascade. Please contact your administrator," which I tracked down to this addon by process of elimination with my addons, starting from Safe/Troubleshoot Mode.
by umberto boccioni, 2023-08-06
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Add-on safety

Risk impact

RingCentral requires some sensitive permissions that could impact your browser and data security. Exercise caution before installing.

Risk likelihood

RingCentral is probably trust-worthy. Prefer other publishers if available. Exercise caution when installing this add-on.

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