Merlin
RingCentral

RingCentral

Seamlessly integrate your RingCentral communications and collaboration solution with Google Cloud to create a powerful business communications hub.

What is RingCentral?
RingCentral is a Firefox add-on whose main purpose is to enhance productivity by integrating your RingCentral communications and collaboration solution with Google Cloud. It allows users to access crucial RingCentral features without leaving Google applications. Features include scheduled RingCentral Meetings and Conferences, viewing communications history, active call control, combining RingCentral and Google contacts, and click-to-dial or click-to-SMS functionality within favorite G Suite applications. The seamless integration with Firefox and the focus on productivity and collaboration make RingCentral an indispensable tool for businesses.
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Merlin
Stats
Users: 997 ▲ 4
Rating: 3.35 (17)
Version: 1.2.18 (Last updated: 2021-05-13)
Creation date: 2019-05-10
Weekly download count: 24
Firefox on Android: No
Risk impact: High risk impact
Risk likelihood: Low risk likelihood
Manifest version: 2
Permissions:
  • http://*/
  • https://*/
  • storage
  • activeTab
  • tabs
  • identity
  • notifications
  • unlimitedStorage
  • https://*.google.com/*
Size: 4.42M
Stats date:

Chrome-Stats Rank

# 3112 ▼ 6
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Other platforms

Not available on Chrome
Not available on Edge
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Merlin
Summary
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The RingCentral extension makes it easy for your teams to access key RingCentral features without leaving their persistent Google applications, simplifying workflow and increasing productivity.

Features:

Calendar: • Schedule and join RingCentral Meetings • Schedule and join RingCentral Conference

Firefox browser softphone: • View your complete communications history (voicemails, faxes, and messages) • Active call control features (multi-way call, transfer, record, flip, etc.) • Combine your RingCentral and Google contacts in one easy-to-search screen • Click-to-dial or Click-to-SMS phone numbers within favorite G Suite applications such as Gmail, Docs™  , Google Calendar™  , and Firefox browser

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User reviews
User reviews summary
These summaries are automatically generated weekly using AI based on recent user reviews. Firefox Browser Add-ons does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Does what it's supposed to do
  • Ability to transfer directly to VOIP desk phone
  • Great performance as per some users
  • Possibly good integration with Salesforce
Cons
  • Creates issues with Citrix Workspace
  • Cannot pass security code
  • Inconsistent phone detection
  • Not usable with Salesforce reports
  • Always runs on every site in Firefox
  • Sign-in problems
Most mentioned
  • Issues with security code/login
  • Incompatibility with Salesforce and Citrix Workspace
  • Comparison with Chrome version
  • Potential for improvement
Recent reviews
Creates issues with Citrix Workspace, I got the error "No active policy is found in Secondary authentication cascade. Please contact your administrator," which I tracked down to this addon by process of elimination with my addons, starting from Safe/Troubleshoot Mode.
by umberto boccioni, 2023-08-06
View all user reviews
Safety
Risk impact

RingCentral is risky to use as it requires a number of sensitive permissions that can potentially harm your browser and steal your data. Exercise caution when installing this add-on. Review carefully before installing. We recommend that you only install RingCentral if you trust the publisher.

Risk likelihood

RingCentral has earned a fairly good reputation and likely can be trusted.

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Screenshots
RingCentral RingCentral RingCentral