RingCentral

Seamlessly integrate your RingCentral communications and collaboration solution with Google Cloud to create a powerful business communications hub.

Total ratings

3.35 (Rating count: 17)

Review summary

These summaries are automatically generated weekly using AI based on recent user reviews. Firefox Browser Add-ons does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Does what it's supposed to do
  • Ability to transfer directly to VOIP desk phone
  • Great performance as per some users
  • Possibly good integration with Salesforce
Cons
  • Creates issues with Citrix Workspace
  • Cannot pass security code
  • Inconsistent phone detection
  • Not usable with Salesforce reports
  • Always runs on every site in Firefox
  • Sign-in problems
Most mentioned
  • Issues with security code/login
  • Incompatibility with Salesforce and Citrix Workspace
  • Comparison with Chrome version
  • Potential for improvement
See reviews for RingCentral on Firefox Browser Add-ons
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User reviews

Recent rating average: 2.60
All time rating average: 3.35
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Rating filters

5 star
47% (8) 4 star
12% (2) 3 star
0% 2 star
12% (2) 1 star
29% (5)
Date Author Rating Comment
2023-08-06 umberto boccioni Creates issues with Citrix Workspace, I got the error "No active policy is found in Secondary authentication cascade. Please contact your administrator," which I tracked down to this addon by process of elimination with my addons, starting from Safe/Troubleshoot Mode.
2022-02-01 SL
2021-10-09 Firefox user 13474833 Cannot pass security code. Will not recognize
2021-04-24 Firefox user 15685726 This won't run on Firefox or Chrome; it never accepts code sent via e-mail. Opened problem with support, none of their suggestions work. Will be moving over to Microsoft teams.
2021-01-27 Firefox user 16628250
2020-12-09 vcao Phone detection is inconsistent. This would be very powerful in Salesforce. RingCentral plugin is not usable with Salesforce reports. In Chrome it doesn't work as well. I can use RingCentral quick call in other views like contacts and contact details. Has potential, but very it's currently very bad.
2020-10-19 Firefox user 14074811
2020-02-28 chrisgsu The Chrome version of this allows you to activate the extension on the sites you choose. On Firefox you are forced to have it running on every site. Is it possible this will be updated?
2020-02-20 Firefox user 15680865 Can't sign in using the extension
2020-01-31 Firefox user 12897353
Upgrade to see all 17 reviews