Genesys Cloud for Firefox
Genesys Cloud for Firefox provides quick access to the most used contact center features, like: call controls, status management, company directory, WebRTC phone/audio controls, configurable screen pops, click-to-dial/email, and more.
What is Genesys Cloud for Firefox?
Stats
Chrome-Stats Rank
Other platforms
Summary
Genesys Cloud for Firefox brings your Genesys Cloud user experience with you wherever you go on the web. Providing an agent optimized user interface, Genesys Cloud for Firefox provides quick access to your call controls, status management, company directory, and performance metrics. Additional features include WebRTC phone and audio controls, configurable screen pops, click-to-dial/click-to-email, drag and drop conferencing, and more. Embedded directly in your web browser, Genesys Cloud for Firefox provides your most commonly used contact center functionality alongside every web application you use on a daily basis.
User reviews
Safety
Risk impact
Genesys Cloud for Firefox may not be safe to use and it requires some risky permissions. Exercise caution when installing this add-on. Review carefully before installing.
Risk likelihood
Genesys Cloud for Firefox is probably trust-worthy. Prefer other publishers if available. Exercise caution when installing this add-on.