Genesys Cloud for Firefox
Genesys Cloud for Firefox provides quick access to the most used contact center features, like: call controls, status management, company directory, WebRTC phone/audio controls, configurable screen pops, click-to-dial/email, and more.
Total ratings
3.50
(Rating count:
4)User reviews
Recent rating average:
3.80
All time rating average:
3.50
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2022-12-24 | GanJingWorld | | Gan Jing World is a clean, curated universe and a dynamic, overlapping network of integrated platforms and services. ==> https://www.ganjing.com |
| 2021-11-09 | GWN | | You have to use this extension to enable click to call through the web client, but it needlessly takes over any mailto links as well, forcing you to copy/paste any email addresses into your browser. There's no reason for this, whatsoever, and it's a huge headache when using Genesys Cloud for business purposes. |
| 2019-04-23 | Firefox user 14780431 | | Great companion to PureCloud that lets me handle my calls right next to all the web apps I use every day |
| 2019-04-20 | Firefox user 12861017 | | |
| 2018-08-10 | Firefox user 14213021 | | Great addition to Firefox that let's me use my contact center anywhere on the web |