Genesys Cloud for Firefox

Genesys Cloud for Firefox provides quick access to the most used contact center features, like: call controls, status management, company directory, WebRTC phone/audio controls, configurable screen pops, click-to-dial/email, and more.

Genesys Cloud for Firefox is available to install from Firefox Browser Add-ons and for download from this page. It has 257 active users The latest version is 1.0.16, and it was published 9 months ago.

Install from Firefox Browser Add-ons
View source code
Total download count: 0 (Only count downloads from Firefox-Stats)

All available versions

You can find the current and older versions of Genesys Cloud for Firefox here. You can download the archived versions or inspect their source codes.

As a free user, you can only download the latest version.

Upgrade to download older versions
 2 versions available for download.

Install XPI file

  1. Simply drag-and-drop the XPI into Firefox to install the add-on.

Install ZIP file

  2. In Firefox browser, go to about:addons to open Add-ons Manager
  3. Click on , then select Install Add-on From File
  4. Select the Genesys Cloud for Firefox ZIP file from step 1. Genesys Cloud for Firefox is now installed on your browser.